Return Policy

At SkipTheGames, customer satisfaction is our top priority. Due to the nature of digital game keys and instant delivery, all sales are considered final. However, we understand that issues can occasionally arise. Please review our return policy below:

Digital Products (Game Keys)

• Once a game key has been delivered and activated, it cannot be returned or refunded.
• If your key is invalid, already used, or not working, please contact our support team within 7 days of purchase. We will investigate and, if necessary, issue a replacement or full refund.

Eligibility for Refunds or Replacements

To be eligible for a refund or replacement:

• You must provide your order number, proof of purchase, and details of the issue.
• Our team must confirm that the key has not yet been activated or was issued incorrectly.

Exceptions

We do not offer returns or refunds for:

• Accidental purchases
• Incompatibility with your system (please check requirements before buying)
• Change of mind

Contact Us

If you experience any issues with your order, please contact our support team at:
Contact Email: info@skipthegamez.net
Our team is available 24/7 to assist you.

Store Address: 12100 Wilshire Blvd #951, Los Angeles, CA 90025, United States